Helpful Resources
Sometimes extra support can make a big difference. The organisations below offer information, advocacy, and services for clients and whānau in Aotearoa New Zealand.
If you’re not sure who to contact, you can call us and we’ll help you work out the best option.
Advocacy and your rights
Nationwide Health and Disability Advocacy Service (Free & confidential)
Independent advocates can help you understand your rights, talk through options, and support you to raise concerns or complaints with a health or disability service.
Phone: 0800 555 050
Email: advocacy@advocacy.org.nz
Health and Disability Commissioner (HDC)
Information about the Code of Rights and how to make a complaint about health or disability services.
Dementia and neurological support
Alzheimers New Zealand
Information, education programmes, and local support for people living with dementia and their families/whānau.
New Zealand Dementia Foundation
Supports best practice dementia care and connects professionals across Aotearoa, with education and resources that also benefit whānau and carers.
Parkinson’s New Zealand
Support, education, and practical help for people living with Parkinsonism conditions and their families/whānau.
Stroke Foundation of New Zealand
Resources and community support for people affected by stroke and their whānau.
Cancer and palliative care
Cancer Society of New Zealand
Support services, information, and practical resources for people affected by cancer and their whānau.
Hospice New Zealand
Information about palliative care and hospice services in New Zealand.
Therapy and wellbeing
Music Therapy New Zealand
Information about music therapy and NZ Registered Music Therapists supporting wellbeing and hauora.
Health information and service directories
Healthpages
A New Zealand directory of health and wellbeing services and information about conditions and support options.
Safety and urgent support
Elder Abuse Response Service (24/7 – free and confidential)
If you’re worried about the safety of an older person, or you feel unsafe, support is available 24/7.
Freephone: 0800 32 668 65
Text: 5032
Email: support@elderabuse.nz
Family violence support
If you or someone you know is unsafe at home, help is available.
Are You OK Helpline (Family Violence Information Line): 0800 456 450 (free & confidential)
For specialist service options, the Ministry of Justice lists free helplines and referral pathways.
Immediate danger: Call 111.